Automated deployment
With CI/CD pipelines every release is tested and shipped to production in a repeatable, safe way.
Continuous Support & DevOps
We keep operations running without interruption with SLA-based support, automated deployment processes and 24/7 monitoring.
- Monitoring and support
- 24/7Monitoring and support
- Guaranteed response time
- SLAGuaranteed response time
What is it?
About this solution
ASENT Continuous Support & DevOps keeps systems running without interruption after software delivery: safe deployment with CI/CD pipelines, 24/7 monitoring and incident management, backup and disaster recovery, and performance and capacity management. The support scope is defined on an SLA basis in the contract.
We stay by your side after the software is delivered. We deploy securely with CI/CD pipelines and make sure your systems run without interruption through 24/7 monitoring and incident management.
Key features
24/7 monitoring and incident management
CI/CD automation
SLA-based support teams
Backup and disaster recovery
Performance and capacity management
Audience
Who is this solution for?
Organizations whose live systems must run without interruption
Teams deploying by hand who want to reduce the risk of errors
Businesses without their own DevOps team
Companies without a backup and disaster recovery plan
Customers using systems developed by ASENT
Use cases
How is it used day to day?
24/7 monitoring and incident management
System health is monitored continuously, and incidents are handled through a defined process.
Backup and disaster recovery
Data is backed up regularly and a recovery plan is prepared for possible outages.
Performance and capacity
Load and resource usage are monitored and capacity is planned ahead as you grow.
Connections
Systems it connects to and works with
Git-based source control
Docker and container environments
Azure and AWS cloud infrastructure
Monitoring and alerting tools
Ticketing and notification channels
Scope is defined per project; just share the systems you use in the initial conversation.
FAQ
Common questions
What is DevOps?
DevOps is a way of working that joins software development and operations through automation. The aim is to ship changes to production quickly, repeatably and safely, and to keep the system running without interruption.
What does the support service cover?
Scope and response times are defined per project on an SLA basis and written into the contract; this page does not commit to a fixed time.
Do you also support systems not built by ASENT?
Scope is assessed after reviewing the structure of the system. We recommend a short initial conversation first.
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